- The organizer takes the responsibility to communicate the refund policies to FLIP TICKET and its users. In general, all ticket purchases are non-refundable and non-transferable.
- FLIP TICKET shall not be responsible for any exchange or refund, in whole or part, for the tickets already sold for any reason unless a refund is authorized by the organizer. Any request or dispute regarding the refund shall be strictly between the ticket holder and the event organizer. FLIP TICKET shall not be liable for any refund-related issues.
- FLIP TICKET is not authorised for making any refund in case of an event reschedule or cancel. You must apply for a refund directly with the organizers. FLIP TICKET does not offer refunds or exchanges as a result of a change in your personal circumstances.
- Flip TICKET will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. FLIP TICKET may not replace tickets where seating is unallocated (general admission tickets);
- Refunds authorized by an organizer will be processed within 30 days after receiving the instructions for a refund from the website.
- In case of event cancellation, the refund will be issued after deducting service fees.
- You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation;
